{"id":3034,"date":"2019-03-18T08:33:54","date_gmt":"2019-03-18T08:33:54","guid":{"rendered":"http:\/\/localhost\/consultax\/?page_id=1026"},"modified":"2024-11-22T09:56:54","modified_gmt":"2024-11-22T09:56:54","slug":"who-are-we","status":"publish","type":"page","link":"https:\/\/www.stairway-management.com\/en\/who-are-we\/","title":{"rendered":"Who Are We?"},"content":{"rendered":"

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\n
SUCCESS MAKERS<\/span><\/h6>\n

Together, let's reach the heights of success<\/h2>\n <\/div>\n\n[vc_column_text css=””]As a European and Mediterranean leader in hotel revenue optimization, since 2010 STAIRWAY has offered advanced outsourced services: revenue management, digital marketing, hotel technologies, audits, and strategic studies.
\nWe support 3, 4, and 5-star hotels, palaces, management companies, and destinations mainly located in Europe, the Middle East, and Africa.
\nOur range of services adapts to a wide variety of hotels, whether independent, managed, or franchised.[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row equal_height=”yes” el_class=”section-padd” css=”.vc_custom_1728905156960{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column][\/vc_column][vc_column css=”.vc_custom_1728905122226{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}”][vc_row_inner equal_height=”yes” css=”.vc_custom_1554193348067{padding-bottom: 50px !important;}”][vc_column_inner el_class=”radius-left” css=”.vc_custom_1732269408993{padding-top: 189px !important;padding-bottom: 170px !important;background-image: url(https:\/\/www.stairway-management.com\/en\/wp-content\/uploads\/2024\/11\/Olivier-Martin.png?id=3393) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” offset=”vc_col-md-6″][\/vc_column_inner][vc_column_inner el_class=”bg-second radius-right” offset=”vc_col-md-6″][vc_column_text css=”.vc_custom_1728913036244{margin-bottom: 10px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”text-light padding-box”]<\/p>\n

\u201cFeet on the ground and head in the clouds\u2026 I am an innovator, an agitator animator.
\nI have curious eyes and a confident approach. My only requirement is excellence.\u201d<\/em><\/p>\n

[\/vc_column_text][vc_column_text css=”.vc_custom_1728913180691{margin-bottom: 0px !important;padding-top: 60px !important;padding-right: 0px !important;padding-bottom: 60px !important;padding-left: 0px !important;}” el_class=”text-light info-box”]\"\"Olivier Martin<\/span><\/strong>
\nFounder & CEO[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row el_class=”section-padd” css=”.vc_custom_1728905091301{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column][vc_column_text css=””]<\/p>\n

STAIRWAY’S 360\u00b0 COMMERCIAL SERVICES<\/span><\/strong><\/p>\n

[\/vc_column_text][vc_row_inner equal_height=”yes”][vc_column_inner width=”1\/2″][vc_column_text css=”.vc_custom_1728913848633{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #0c2e3e !important;border-radius: 5px !important;border-color: #0c2e3e !important;}”]<\/p>\n

\n

\"\" Personalized Revenue Management<\/span><\/strong><\/p>\n

    \n
  • Forecast preparation<\/li>\n
  • Team challenge<\/li>\n<\/ul>\n

    \"\" Distribution<\/span><\/strong><\/p>\n

      \n
    • Distribution management<\/li>\n
    • Distribution optimization<\/li>\n
    • RMS support and diagnosis<\/li>\n<\/ul>\n<\/div>\n
      .<\/span>
      \n.<\/span>
      \n.<\/span><\/div>\n

      [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_column_text css=”.vc_custom_1730206835070{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #ec936a !important;border-radius: 5px !important;border-color: #ec936a !important;}”]<\/p>\n

      \n

      \"\" Hotel Technologies<\/span><\/strong><\/p>\n

        \n
      • Audit and implementation of systems (POS, PMS, BE, CM, CRM, RMS)<\/li>\n
      • Diagnosis and tenders<\/li>\n
      • Project management<\/li>\n
      • PMS support contract<\/li>\n<\/ul>\n

        \"\" Implementation and Data<\/span><\/strong><\/p>\n

          \n
        • System implementation and training<\/li>\n
        • System data integration<\/li>\n
        • API and automated processes<\/li>\n<\/ul>\n<\/div>\n

          [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/2″][vc_column_text css=”.vc_custom_1728913881567{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #e6ba4c !important;border-radius: 5px !important;border-color: #e6ba4c !important;}”]<\/p>\n

          \n

          \"\" Social Networks<\/span><\/strong><\/p>\n

            \n
          • Communication plan<\/li>\n
          • B2C and B2B media promotion<\/li>\n<\/ul>\n

            \"\" Paid Media<\/span><\/strong><\/p>\n

              \n
            • SEA and metasearch management<\/li>\n
            • Social media campaigns and TravelAds sponsorship<\/li>\n
            • Sponsorship<\/li>\n<\/ul>\n

              \"\" CRM<\/span><\/strong><\/p>\n

                \n
              • Additional revenue generation via CRM<\/li>\n
              • Upselling, cross-selling, and loyalty programs<\/li>\n<\/ul>\n<\/div>\n

                [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_column_text css=”.vc_custom_1728913890172{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #90946b !important;border-radius: 5px !important;border-color: #90946b !important;}”]<\/p>\n

                \n

                \"\" Audit<\/span><\/strong><\/p>\n

                  \n
                • 360\u00b0 hotel performance audits
                  \n(Distribution, revenue management, digital and sales, market share analysis)<\/li>\n<\/ul>\n

                  \"\" Studies<\/span><\/strong><\/p>\n

                    \n
                  • Benchmark analysis and strategic recommendations<\/li>\n<\/ul>\n<\/div>\n
                    .<\/span>
                    \n.<\/span>
                    \n.<\/span>
                    \n.<\/span>
                    \n.<\/span>
                    \n.<\/span><\/div>\n

                    [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space][\/vc_column][\/vc_row][vc_row el_class=”section-padd” css=”.vc_custom_1728905091301{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column][vc_column_text css=””]<\/p>\n

                    KEY PERFORMANCE INDICATORS
                    \n<\/span><\/span><\/span><\/strong><\/p>\n

                    [\/vc_column_text][vc_row_inner equal_height=”yes”][vc_column_inner width=”1\/2″][vc_column_text css=”.vc_custom_1730206023266{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-top: 20px !important;padding-right: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;border-radius: 10px !important;border-color: #0c2e3e !important;}”]<\/p>\n

                    \"\"150 <\/strong>\u00a0managed hotels<\/div>\n

                    \"\"Room capacity<\/strong>
                    \n90 rooms on average – Min: 20 | Max: 500<\/p>\n

                    \"\"Room revenue
                    \n<\/strong>650 Million euros<\/div>\n
                    \"\"Total revenue
                    \n<\/strong>900 Million euros<\/div>\n
                    \"\"3 Million nights
                    \n<\/strong>sold per year<\/div>\n
                    \"\"75% occupancy
                    \n<\/strong>average<\/div>\n
                    \"\"Average ADR:
                    \n380\u20ac<\/strong><\/div>\n
                    \"\"Average RevPAR:
                    \n285\u20ac<\/strong><\/div>\n

                    [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_column_text css=”.vc_custom_1728921134099{margin-bottom: 2px !important;border-bottom-width: 2px !important;padding-top: 10px !important;padding-bottom: 2px !important;}”]<\/p>\n

                    4 OFFICES | Paris, Nice, Geneva, Barcelona
                    \n<\/span><\/span><\/span><\/strong><\/p>\n

                    [\/vc_column_text][vc_single_image image=”2370″ img_size=”FULL” css=”.vc_custom_1728921003906{padding-top: 10px !important;}”][\/vc_column_inner][\/vc_row_inner][vc_empty_space][\/vc_column][\/vc_row][vc_row el_class=”section-padd” css=”.vc_custom_1728905091301{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column][vc_column_text css=””]<\/p>\n

                    OUR VALUES
                    \n<\/span><\/strong><\/p>\n

                    [\/vc_column_text][vc_row_inner equal_height=”yes”][vc_column_inner width=”1\/3″][vc_column_text css=”.vc_custom_1728925840575{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #0c2e3e !important;}”]<\/p>\n

                    HUMAN
                    \n<\/span><\/strong><\/span><\/p>\n

                    A caring team, close to its clients.<\/span>
                    \n.<\/span>
                    \n.<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_column_text css=”.vc_custom_1728925451243{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #0c2e3e !important;}”]<\/p>\n

                    BOLD
                    \n<\/span><\/strong><\/span><\/p>\n

                    Open-mindedness, energy, and optimism of colleagues who dare to innovate and propose bold solutions. <\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_column_text css=”.vc_custom_1730923626879{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #0c2e3e !important;}”]<\/p>\n

                    RELIABLE
                    \n<\/span><\/strong><\/span><\/p>\n

                    Rigor and loyalty in the service of customer satisfaction. Responsive, respect deadlines. <\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_column_text css=”.vc_custom_1730206513115{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #0c2e3e !important;}”]<\/p>\n

                    USEFUL
                    \n<\/span><\/strong><\/span><\/p>\n

                    Giving meaning to our work and valuing our professions. Having a positive impact on our clients\u2019 growth.<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_column_text css=”.vc_custom_1730206558753{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #0c2e3e !important;}”]<\/p>\n

                    VISIONARIES
                    \n<\/span><\/strong><\/span><\/p>\n

                    Anticipating trends, market monitoring, and data collection to provide a sustainable vision.<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_column_text css=”.vc_custom_1730206616915{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #0c2e3e !important;}”]<\/p>\n

                    EXCELLENCE
                    \n<\/span><\/strong><\/span><\/p>\n

                    Supporting our teams to achieve excellence and offer high-end services to our clients. <\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

                    [vc_row el_class=”section-padd” css=”.vc_custom_1728902679186{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}”][vc_column][vc_column_text css=””]As a European and Mediterranean leader in hotel revenue optimization, since 2010 STAIRWAY has offered advanced outsourced services: revenue management, digital marketing, hotel technologies, audits, and strategic studies. We support 3, 4, and 5-star hotels, palaces, management companies, and destinations mainly located in Europe, the Middle […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3034","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.stairway-management.com\/en\/wp-json\/wp\/v2\/pages\/3034","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stairway-management.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.stairway-management.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.stairway-management.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stairway-management.com\/en\/wp-json\/wp\/v2\/comments?post=3034"}],"version-history":[{"count":0,"href":"https:\/\/www.stairway-management.com\/en\/wp-json\/wp\/v2\/pages\/3034\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.stairway-management.com\/en\/wp-json\/wp\/v2\/media?parent=3034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}