Indépendants 5★ Hotel Group : PMS Implementation
INDEPENDENT 5* HOTEL GROUP
How to quickly migrate from Opera V5 to Opera Cloud in four hotels while ensuring the preservation and integrity of existing data?
French AlpsPrime location +1900m
Leading hotel
Client since 2019
4 hotels + 110 rooms
F&B operations managed2* Michelin Resto., Gourmet Restos, Elaborate Bars
1 Spa per hotelLeisure
Corporate
Groups
Initial Challenges
Migrating existing client profiles and future bookings.
Switching from one hotel management system (PMS) to another without losing a single client profile or future recorded bookings.
Complete creation of the parameter workbook with over 150 tabs per hotel.
OUR STRATEGY
Setting up the project schedule through meticulous coordination of all involved stakeholders.
Workshop with operational teams to understand the needs of different tabs and gather their expertise.
Presentation of the configuration workbook and future settings.
Presentation of the configuration workbook and future settings.
Testing phase – Verification of the test database and importation into production.
Interface tests to ensure seamless communication between systems and team training to ensure perfect use of the PMS.
THE BENEFITS OF CHOOSING STAIRWAY
Dedicated team of 3 people
- PMS & Interfacing
- Distribution
- Project Management
2 MONTHS of execution vs 6 MONTHS if implemented by the hotel itself.
Errors during the process are avoided because the team is qualified and experienced.
